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NHTSA Campaign 23V384000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA campaign 23V384000 covers 2 year-make-model versions listed here and concerns the electrical system: instrument cluster/panel. The repair is free.

Toyota Motor Engineering & Manufacturing filed the report for 23V384000 with NHTSA on May 30, 2023; the manufacturer initiated the recall.

For 23V384000, NHTSA lists up to 96,007 potentially affected vehicles.

Owner notification letters for 23V384000 were scheduled from July 25, 2023, 56 days after the report.

23V384000 covers 1 model from Toyota, model years 2022–2023.

Owners of the model years 23V384000 covers have filed at least 77 complaints naming the electrical system, about this defect or others in the same group.

Among the 23V384000 vehicles, the 2023 Toyota Corolla Cross has the most (69).

By potentially affected vehicles, 23V384000 ranks 88 of 226 Toyota Motor Engineering & Manufacturing recalls on this site.

Besides 23V384000, Toyota Motor Engineering & Manufacturing has 19 other recalls on the electrical system on this site; the one before 23V384000 was 23V111000, reported on February 22, 2023.

What this recall covers

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Reported May 30, 2023

Vehicles covered by 23V384000 (2)

Being on this list means your year, make and model fall inside campaign 23V384000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: May 30, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted