NHTSA Campaign 23V384000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Filed by Toyota Motor Engineering & Manufacturing.
NHTSA campaign 23V384000 covers 2 vehicles and concerns the electrical system: instrument cluster/panel. The repair is free.
What this recall covers
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
- The risk
- An air bag that does not deploy as intended increases the risk of injury during a crash.
- The fix
- Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by 23V384000 (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 23V384000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.