NHTSA Campaign 23V312000
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Filed by Volkswagen Group of America, Inc..
NHTSA campaign 23V312000 covers 2 vehicles and concerns the structure:body:door:handle:exterior. The repair is free.
What this recall covers
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
- The risk
- A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
- The fix
- Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Reported March 5, 2023
Vehicles covered by 23V312000 (2)
Volkswagen (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 23V312000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.