NHTSA Campaign 23V312000
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
NHTSA campaign 23V312000 covers 2 year-make-model versions listed here and concerns the structure: body: door: handle: exterior. The repair is free.
Volkswagen Group of America, Inc filed the report for 23V312000 with NHTSA on May 3, 2023; the manufacturer initiated the recall.
For 23V312000, NHTSA lists up to 35,325 potentially affected vehicles.
Owner notification letters for 23V312000 were scheduled from September 13, 2023, 133 days after the report.
23V312000 covers 1 model from Volkswagen, model years 2021–2022.
Owners of the model years 23V312000 covers have filed at least 50 complaints naming the structure, about this defect or others in the same group.
Among the 23V312000 vehicles, the 2021 Volkswagen ID.4 has the most (36).
By potentially affected vehicles, 23V312000 ranks 83 of 280 Volkswagen Group of America, Inc recalls on this site.
Besides 23V312000, Volkswagen Group of America, Inc has 9 other recalls on the structure on this site; the one before 23V312000 was 22V226000, reported on April 6, 2022.
What this recall covers
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
- The risk
- A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
- The fix
- Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Reported May 3, 2023
Vehicles covered by 23V312000 (2)
Volkswagen (2)
Being on this list means your year, make and model fall inside campaign 23V312000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: May 3, 2023. Data: NHTSA recall and owner-complaint files. How these figures are counted