Skip to content

NHTSA Campaign 23V218000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Filed by Kia America, Inc..

NHTSA campaign 23V218000 covers 5 vehicles and concerns the electrical system:propulsion system:traction battery. The repair is free.

What this recall covers

The defect
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
The risk
A battery electrical short-circuit increases the risk of a fire.
The fix
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by 23V218000 (5)

Is my car affected?

Being on this list means your year, make and model fall inside campaign 23V218000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.

Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.