NHTSA Campaign 21V955000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
NHTSA campaign 21V955000 covers 4 year-make-model versions listed here and concerns the power train: automatic transmission: control module (tcm/pcm/tecm). The repair is free.
Subaru of America, Inc filed the report for 21V955000 with NHTSA on December 9, 2021; the manufacturer initiated the recall.
For 21V955000, NHTSA lists up to 198,255 potentially affected vehicles, built between July 15, 2019 and August 13, 2020.
The 21V955000 report reached NHTSA 16 months after the last affected vehicle was built.
Owner notification letters for 21V955000 were scheduled from August 19, 2022, 253 days after the report.
21V955000 covers 3 models from Subaru, model years 2019–2020.
Owners of the model years 21V955000 covers have filed at least 156 complaints naming the power train, about this defect or others in the same group.
Among the 21V955000 vehicles, the 2019 Subaru Ascent has the most (90).
By potentially affected vehicles, 21V955000 ranks 19 of 97 Subaru of America, Inc recalls on this site.
Besides 21V955000, Subaru of America, Inc has 10 other recalls on the power train on this site; the one before 21V955000 was 21V024000, reported on January 26, 2021.
What this recall covers
- The defect
- Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
- The risk
- An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
- The fix
- Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Reported December 9, 2021
Vehicles covered by 21V955000 (4)
Being on this list means your year, make and model fall inside campaign 21V955000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: December 9, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted