NHTSA Campaign 21V774000
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
NHTSA campaign 21V774000 covers 4 year-make-model versions listed here and concerns the engine and engine cooling: engine: engine control module (ecu/ecm): software. The repair is free.
Nissan North America, Inc filed the report for 21V774000 with NHTSA on October 4, 2021; the manufacturer initiated the recall.
For 21V774000, NHTSA lists up to 7,634 potentially affected vehicles.
Owner notification letters for 21V774000 were scheduled from March 31, 2022, 178 days after the report.
21V774000 covers 3 models from Infiniti and Nissan, model years 2014–2016.
Owners of the model years 21V774000 covers have filed at least 5 complaints naming the engine and engine cooling, about this defect or others in the same group.
Among the 21V774000 vehicles, the 2014 Infiniti Qx60 Hybrid has the most (5).
By potentially affected vehicles, 21V774000 ranks 114 of 209 Nissan North America, Inc recalls on this site.
Besides 21V774000, Nissan North America, Inc has 5 other recalls on the engine and engine cooling on this site; the one before 21V774000 was 21V234000, reported on April 4, 2021.
What this recall covers
- The defect
- Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
- The risk
- A loss of drive power increases the risk of a crash.
- The fix
- Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Reported October 4, 2021
Vehicles covered by 21V774000 (4)
Being on this list means your year, make and model fall inside campaign 21V774000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: October 4, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted