NHTSA Campaign 21V473000
SUSPENSION:REAR
NHTSA campaign 21V473000 covers 8 year-make-model versions listed here and concerns the suspension: rear. The repair is free.
General Motors, LLC filed the report for 21V473000 with NHTSA on June 24, 2021; NHTSA's Office of Defects Investigation influenced the recall.
For 21V473000, NHTSA lists up to 380,498 potentially affected vehicles.
Owner notification letters for 21V473000 were scheduled from October 25, 2021, 123 days after the report.
21V473000 covers 2 models from Cadillac and Saab, model years 2010–2016.
Owners of the model years 21V473000 covers have filed at least 217 complaints naming the suspension, about this defect or others in the same group.
Among the 21V473000 vehicles, the 2011 Cadillac SRX has the most (63).
By potentially affected vehicles, 21V473000 ranks 17 of 165 General Motors, LLC recalls on this site.
Besides 21V473000, General Motors, LLC has 8 other recalls on the suspension on this site; the one before 21V473000 was 20V764000, reported on December 21, 2020.
What this recall covers
- The defect
- General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
- The risk
- A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
- The fix
- Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Reported June 24, 2021
Vehicles covered by 21V473000 (8)
Being on this list means your year, make and model fall inside campaign 21V473000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: June 24, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted