NHTSA Campaign 21V398000
WHEELS:LUGS/NUTS/BOLTS/STUDS
Filed by Chrysler (FCA US, LLC).
NHTSA campaign 21V398000 covers 26 vehicles and concerns the wheels:lugs/nuts/bolts/studs. The repair is free.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- The risk
- Wheel separation can cause a vehicle crash.
- The fix
- Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by 21V398000 (26)
Ram (26)
- 2013 Ram 3500
- 2014 Ram 3500
- 2015 Ram 3500
- 2016 Ram 3500
- 2017 Ram 3500
- 2018 Ram 3500
- 2019 Ram 3500
- 2020 Ram 3500
- 2021 Ram 3500
- 2013 Ram 4500
- 2014 Ram 4500
- 2015 Ram 4500
- 2016 Ram 4500
- 2017 Ram 4500
- 2018 Ram 4500
- 2019 Ram 4500
- 2020 Ram 4500
- 2013 Ram 5500
- 2014 Ram 5500
- 2015 Ram 5500
- 2016 Ram 5500
- 2017 Ram 5500
- 2018 Ram 5500
- 2019 Ram 5500
- 2020 Ram 5500
- 2021 Ram 5500
Is my car affected?
Being on this list means your year, make and model fall inside campaign 21V398000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.