NHTSA Campaign 21V398000
WHEELS:LUGS/NUTS/BOLTS/STUDS
NHTSA campaign 21V398000 covers 26 year-make-model versions listed here and concerns the wheels: lugs/nuts/bolts/studs. The repair is free.
Chrysler (FCA US, LLC) filed the report for 21V398000 with NHTSA on May 27, 2021; the manufacturer initiated the recall.
For 21V398000, NHTSA lists up to 447,985 potentially affected vehicles.
Owner notification letters for 21V398000 were scheduled from August 26, 2021, 91 days after the report.
21V398000 covers 3 models from Ram, model years 2013–2021.
Owners of the model years 21V398000 covers have filed at least 66 complaints naming the wheels, about this defect or others in the same group.
Among the 21V398000 vehicles, the 2016 Ram 3500 has the most (21).
By potentially affected vehicles, 21V398000 ranks 8 of 177 Chrysler (FCA US, LLC) recalls on this site.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- The risk
- Wheel separation can cause a vehicle crash.
- The fix
- Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Reported May 27, 2021
Vehicles covered by 21V398000 (26)
Ram (26)
- 2013 Ram 3500
- 2014 Ram 3500
- 2015 Ram 3500
- 2016 Ram 3500
- 2017 Ram 3500
- 2018 Ram 3500
- 2019 Ram 3500
- 2020 Ram 3500
- 2021 Ram 3500
- 2013 Ram 4500
- 2014 Ram 4500
- 2015 Ram 4500
- 2016 Ram 4500
- 2017 Ram 4500
- 2018 Ram 4500
- 2019 Ram 4500
- 2020 Ram 4500
- 2013 Ram 5500
- 2014 Ram 5500
- 2015 Ram 5500
- 2016 Ram 5500
- 2017 Ram 5500
- 2018 Ram 5500
- 2019 Ram 5500
- 2020 Ram 5500
- 2021 Ram 5500
Being on this list means your year, make and model fall inside campaign 21V398000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: May 27, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted