NHTSA Campaign 21V380000
STRUCTURE:FRAME AND MEMBERS
NHTSA campaign 21V380000 covers 5 year-make-model versions listed here and concerns the structure: frame and members. The repair is free.
Keystone RV Company filed the report for 21V380000 with NHTSA on May 24, 2021; the manufacturer initiated the recall.
For 21V380000, NHTSA lists up to 1,990 potentially affected vehicles.
Owner notification letters for 21V380000 were scheduled from July 15, 2021, 52 days after the report.
21V380000 covers 1 model from Keystone, model years 2017–2021.
Owners of the model years 21V380000 covers have filed at least 10 complaints naming the structure, about this defect or others in the same group.
Among the 21V380000 vehicles, the 2019 Keystone Cougar has the most (4).
By potentially affected vehicles, 21V380000 ranks 21 of 123 Keystone RV Company recalls on this site.
Besides 21V380000, Keystone RV Company has 19 other recalls on the structure on this site; the one before 21V380000 was 21V250000, reported on April 9, 2021.
What this recall covers
- The defect
- Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
- The risk
- A buckled frame rail can increase the risk of a crash.
- The fix
- Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Reported May 24, 2021
Vehicles covered by 21V380000 (5)
Being on this list means your year, make and model fall inside campaign 21V380000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: May 24, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted