NHTSA Campaign 21V197000
STRUCTURE:BODY:ROOF AND PILLARS
NHTSA campaign 21V197000 covers 1 year-make-model version listed here and concerns the structure: body: roof and pillars. The repair is free.
Mercedes-Benz USA, LLC filed the report for 21V197000 with NHTSA on March 19, 2021; NHTSA's Office of Defects Investigation influenced the recall.
For 21V197000, NHTSA lists up to 15,096 potentially affected vehicles.
Owner notification letters for 21V197000 were scheduled from September 3, 2021, 168 days after the report.
21V197000 covers 1 model from Mercedes-Benz, model years 2019.
Owners of the model years 21V197000 covers have filed at least 2 complaints naming the structure, about this defect or others in the same group.
By potentially affected vehicles, 21V197000 ranks 18 of 51 Mercedes-Benz USA, LLC recalls on this site.
Besides 21V197000, Mercedes-Benz USA, LLC has 3 other recalls on the structure on this site.
What this recall covers
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
- The risk
- The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
- The fix
- Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Reported March 19, 2021
Vehicles covered by 21V197000 (1)
Mercedes-Benz (1)
Being on this list means your year, make and model fall inside campaign 21V197000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: March 19, 2021. Data: NHTSA recall and owner-complaint files. How these figures are counted