NHTSA Campaign 20V764000
SUSPENSION:REAR
NHTSA campaign 20V764000 covers 7 year-make-model versions listed here and concerns the suspension: rear. The repair is free.
General Motors, LLC filed the report for 20V764000 with NHTSA on December 21, 2020; the manufacturer initiated the recall.
For 20V764000, NHTSA lists up to 220,006 potentially affected vehicles.
Owner notification letters for 20V764000 were scheduled from August 19, 2021, 241 days after the report.
20V764000 covers 3 models from Buick and Chevrolet, model years 2010–2013.
Owners of the model years 20V764000 covers have filed at least 161 complaints naming the suspension, about this defect or others in the same group.
Among the 20V764000 vehicles, the 2013 Chevrolet Malibu has the most (65).
By potentially affected vehicles, 20V764000 ranks 24 of 165 General Motors, LLC recalls on this site.
Besides 20V764000, General Motors, LLC has 8 other recalls on the suspension on this site.
What this recall covers
- The defect
- General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
- The risk
- A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- The fix
- GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Reported December 21, 2020
Vehicles covered by 20V764000 (7)
Being on this list means your year, make and model fall inside campaign 20V764000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: December 21, 2020. Data: NHTSA recall and owner-complaint files. How these figures are counted