Skip to content

NHTSA Campaign 20V692000

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

NHTSA campaign 20V692000 covers 6 year-make-model versions listed here and concerns the power train: axle assembly: axle shaft. The repair is free.

Ford Motor Company filed the report for 20V692000 with NHTSA on November 10, 2020; the manufacturer initiated the recall.

For 20V692000, NHTSA lists up to 15,587 potentially affected vehicles.

Owner notification letters for 20V692000 were scheduled from February 2, 2021, 84 days after the report.

20V692000 covers 3 models from Ford, model years 2014–2016.

Owners of the model years 20V692000 covers have filed at least 271 complaints naming the power train, about this defect or others in the same group.

Among the 20V692000 vehicles, the 2016 Ford Explorer has the most (215).

By potentially affected vehicles, 20V692000 ranks 275 of 582 Ford Motor Company recalls on this site.

Besides 20V692000, Ford Motor Company has 76 other recalls on the power train on this site; the one before 20V692000 was 20V550000, reported on September 10, 2020.

What this recall covers

The defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The risk
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Reported November 10, 2020

Vehicles covered by 20V692000 (6)

Being on this list means your year, make and model fall inside campaign 20V692000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: November 10, 2020. Data: NHTSA recall and owner-complaint files. How these figures are counted