NHTSA Campaign 20V509000
ELECTRICAL SYSTEM:SOFTWARE
Filed by Newmar Corporation.
NHTSA campaign 20V509000 covers 7 vehicles and concerns the electrical system:software. The repair is free.
What this recall covers
- The defect
- Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- The risk
- Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
- The fix
- Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 20V509000 (7)
Is my vehicle affected?
Being on this list means your year, make and model fall inside campaign 20V509000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.