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NHTSA Campaign 20V369000

HYBRID PROPULSION SYSTEM: INVERTER

NHTSA campaign 20V369000 covers 7 year-make-model versions listed here and concerns the hybrid propulsion system: inverter. The repair is free.

Toyota Motor Engineering & Manufacturing filed the report for 20V369000 with NHTSA on June 24, 2020; the manufacturer initiated the recall.

For 20V369000, NHTSA lists up to 266,638 potentially affected vehicles.

Owner notification letters for 20V369000 were scheduled from July 24, 2020, 30 days after the report.

20V369000 covers 2 models from Toyota, model years 2013–2017.

By potentially affected vehicles, 20V369000 ranks 52 of 226 Toyota Motor Engineering & Manufacturing recalls on this site.

Besides 20V369000, Toyota Motor Engineering & Manufacturing has 9 other recalls on the hybrid propulsion system on this site; the one before 20V369000 was 19V491000, reported on June 26, 2019.

What this recall covers

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
The risk
An unexpected hybrid power system shut down may increase the risk of a crash.
The fix
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

Reported June 24, 2020

Vehicles covered by 20V369000 (7)

Being on this list means your year, make and model fall inside campaign 20V369000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: June 24, 2020. Data: NHTSA recall and owner-complaint files. How these figures are counted