NHTSA Campaign 20V358000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Filed by Forest River, Inc..
NHTSA campaign 20V358000 covers 5 vehicles and concerns the equipment:other:owners/service/other manual. The repair is free.
What this recall covers
- The defect
- Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
- The risk
- If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
- The fix
- Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 20V358000 (5)
Coachmen (1)
Dynamax (1)
Is my vehicle affected?
Being on this list means your year, make and model fall inside campaign 20V358000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.