Skip to content

NHTSA Campaign 20V351000

VISIBILITY:GLASS, SIDE/REAR

Filed by Keystone RV Company.

NHTSA campaign 20V351000 covers 3 vehicles and concerns the visibility:glass, side/rear. The repair is free.

What this recall covers

The defect
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The fix
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Reported December 6, 2020

Vehicles covered by 20V351000 (3)

Is my vehicle affected?

Being on this list means your year, make and model fall inside campaign 20V351000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.

Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.