NHTSA Campaign 20V343000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NHTSA campaign 20V343000 covers 4 year-make-model versions listed here and concerns the power train: driveline: differential unit. The repair is free.
Chrysler (FCA US LLC) filed the report for 20V343000 with NHTSA on June 11, 2020; the manufacturer initiated the recall.
For 20V343000, NHTSA lists up to 67,248 potentially affected vehicles.
Owner notification letters for 20V343000 were scheduled from July 14, 2020, 33 days after the report.
20V343000 covers 1 model from Jeep, model years 2014–2017.
Owners of the model years 20V343000 covers have filed at least 3,760 complaints naming the power train, about this defect or others in the same group.
Among the 20V343000 vehicles, the 2014 Jeep Cherokee has the most (1,471).
By potentially affected vehicles, 20V343000 ranks 69 of 215 Chrysler (FCA US LLC) recalls on this site.
Besides 20V343000, Chrysler (FCA US LLC) has 41 other recalls on the power train on this site; the one before 20V343000 was 20V183000, reported on March 26, 2020.
What this recall covers
- The defect
- Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
- The risk
- A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
- The fix
- FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Reported June 11, 2020
Vehicles covered by 20V343000 (4)
Being on this list means your year, make and model fall inside campaign 20V343000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: June 11, 2020. Data: NHTSA recall and owner-complaint files. How these figures are counted