NHTSA Campaign 20V308000
POWER TRAIN:AUTOMATIC TRANSMISSION
Filed by Thor Motor Coach.
NHTSA campaign 20V308000 covers 2 vehicles and concerns the power train:automatic transmission. The repair is free.
What this recall covers
- The defect
- Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
- The risk
- If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
- The fix
- TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 20V308000 (2)
Thor Motor Coach (2)
Is my vehicle affected?
Being on this list means your year, make and model fall inside campaign 20V308000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.