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NHTSA Campaign 20V191000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA campaign 20V191000 covers 19 year-make-model versions listed here and concerns the back over prevention: sensing system: camera. The repair is free.

Chrysler (FCA US LLC) filed the report for 20V191000 with NHTSA on September 10, 2020; the manufacturer initiated the recall.

For 20V191000, NHTSA lists up to 319,610 potentially affected vehicles.

Owner notification letters for 20V191000 were scheduled from April 27, 2020.

20V191000 covers 11 models from Chrysler, Dodge, Jeep and Ram, model years 2019–2020.

By potentially affected vehicles, 20V191000 ranks 31 of 215 Chrysler (FCA US LLC) recalls on this site.

Besides 20V191000, Chrysler (FCA US LLC) has 3 other recalls on the back over prevention on this site; the one before 20V191000 was 20V512000, reported on August 27, 2020.

What this recall covers

The defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Reported September 10, 2020

Vehicles covered by 20V191000 (19)

Being on this list means your year, make and model fall inside campaign 20V191000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: September 10, 2020. Data: NHTSA recall and owner-complaint files. How these figures are counted