NHTSA Campaign 20V072000
SUSPENSION:REAR
NHTSA campaign 20V072000 covers 18 year-make-model versions listed here and concerns the suspension: rear. The repair is free.
Ford Motor Company filed the report for 20V072000 with NHTSA on February 10, 2020; the manufacturer initiated the recall.
For 20V072000, NHTSA lists up to 211,207 potentially affected vehicles, built between September 12, 2011 and June 1, 2017.
The 20V072000 report reached NHTSA 3 years after the last affected vehicle was built.
Owner notification letters for 20V072000 were scheduled from October 28, 2020, 261 days after the report.
20V072000 covers 3 models from Ford and Lincoln, model years 2013–2018.
Owners of the model years 20V072000 covers have filed at least 78 complaints naming the suspension, about this defect or others in the same group.
Among the 20V072000 vehicles, the 2014 Ford Flex has the most (26).
By potentially affected vehicles, 20V072000 ranks 105 of 582 Ford Motor Company recalls on this site.
Besides 20V072000, Ford Motor Company has 23 other recalls on the suspension on this site; the one before 20V072000 was 19V773000, reported on October 28, 2019.
What this recall covers
- The defect
- Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- The risk
- A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- The fix
- Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Reported February 10, 2020
Vehicles covered by 20V072000 (18)
Being on this list means your year, make and model fall inside campaign 20V072000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: February 10, 2020. Data: NHTSA recall and owner-complaint files. How these figures are counted