NHTSA Campaign 19V886000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Filed by Chrysler (FCA US LLC).
NHTSA campaign 19V886000 covers 2 vehicles and concerns the back over prevention: sensing system: camera. The repair is free.
What this recall covers
- The defect
- Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- The risk
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reported December 12, 2019
Vehicles covered by 19V886000 (2)
Chrysler (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 19V886000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.