NHTSA Campaign 19V714000
EQUIPMENT:OTHER:LABELS
Filed by Thor Motor Coach.
NHTSA campaign 19V714000 covers 11 vehicles and concerns the equipment:other:labels. The repair is free.
What this recall covers
- The defect
- Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
- The risk
- An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
- The fix
- TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reported August 10, 2019
Vehicles covered by 19V714000 (11)
Thor Motor Coach (11)
- 2015 Thor Motor Coach Axis
- 2016 Thor Motor Coach Chateau
- 2017 Thor Motor Coach Chateau
- 2015 Thor Motor Coach Citation
- 2016 Thor Motor Coach Four Winds
- 2017 Thor Motor Coach Four Winds
- 2019 Thor Motor Coach Four Winds
- 2015 Thor Motor Coach Siesta
- 2018 Thor Motor Coach Siesta
- 2014 Thor Motor Coach Tuscany
- 2015 Thor Motor Coach Vegas
Is my vehicle affected?
Being on this list means your year, make and model fall inside campaign 19V714000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.