NHTSA Campaign 19V389000
EXTERIOR LIGHTING:HEADLIGHTS
NHTSA campaign 19V389000 covers 11 year-make-model versions listed here and concerns the exterior lighting: headlights. The repair is free.
Volkswagen Group of America, Inc filed the report for 19V389000 with NHTSA on May 22, 2019; the manufacturer initiated the recall.
For 19V389000, NHTSA lists up to 662,185 potentially affected vehicles, built between April 20, 2015 and January 14, 2019.
The 19V389000 report reached NHTSA 4 months after the last affected vehicle was built.
Owner notification letters for 19V389000 were scheduled from July 16, 2019, 55 days after the report.
19V389000 covers 2 models from Volkswagen, model years 2012–2020.
Owners of the model years 19V389000 covers have filed at least 60 complaints naming the exterior lighting, about this defect or others in the same group.
Among the 19V389000 vehicles, the 2013 Volkswagen Passat has the most (60).
By potentially affected vehicles, 19V389000 ranks 2 of 280 Volkswagen Group of America, Inc recalls on this site.
Besides 19V389000, Volkswagen Group of America, Inc has 9 other recalls on the exterior lighting on this site; the one before 19V389000 was 18V671000, reported on September 26, 2018.
What this recall covers
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- The risk
- Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
- The fix
- Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Reported May 22, 2019
Vehicles covered by 19V389000 (11)
Being on this list means your year, make and model fall inside campaign 19V389000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: May 22, 2019. Data: NHTSA recall and owner-complaint files. How these figures are counted