NHTSA Campaign 19V290000
STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA campaign 19V290000 covers 2 year-make-model versions listed here and concerns the steering: electric power assist system. The repair is free.
Daimler Vans USA, LLC filed the report for 19V290000 with NHTSA on April 10, 2019; the manufacturer initiated the recall.
For 19V290000, NHTSA lists up to 9,471 potentially affected vehicles, built between February 2, 2015 and August 31, 2016.
The 19V290000 report reached NHTSA 3 years after the last affected vehicle was built.
Owner notification letters for 19V290000 were scheduled from November 15, 2019, 219 days after the report.
19V290000 covers 1 model from Mercedes-Benz, model years 2016–2017.
Owners of the model years 19V290000 covers have filed at least 5 complaints naming the steering, about this defect or others in the same group.
Among the 19V290000 vehicles, the 2017 Mercedes-Benz Metris has the most (5).
By potentially affected vehicles, 19V290000 ranks 29 of 96 Daimler Vans USA, LLC recalls on this site.
Besides 19V290000, Daimler Vans USA, LLC has 7 other recalls on the steering on this site; the one before 19V290000 was 19V070000, reported on January 31, 2019.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
- The risk
- Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Reported April 10, 2019
Vehicles covered by 19V290000 (2)
Mercedes-Benz (2)
Being on this list means your year, make and model fall inside campaign 19V290000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: April 10, 2019. Data: NHTSA recall and owner-complaint files. How these figures are counted