NHTSA Campaign 19V114000
SUSPENSION:FRONT:SHOCK ABSORBER
Filed by Volkswagen Group of America, Inc..
NHTSA campaign 19V114000 covers 3 vehicles and concerns the suspension:front:shock absorber. The repair is free.
What this recall covers
- The defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
- The risk
- Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
- The fix
- Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 19V114000 (3)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 19V114000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.