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NHTSA Campaign 18V838000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

NHTSA campaign 18V838000 covers 1 year-make-model version listed here and concerns the air bags: sensor: occupant classification. The repair is free.

Mercedes-Benz USA, LLC filed the report for 18V838000 with NHTSA on November 27, 2018; the manufacturer initiated the recall.

For 18V838000, NHTSA lists up to 104,663 potentially affected vehicles, built between August 1, 2017 and October 11, 2018.

The 18V838000 report reached NHTSA 2 months after the last affected vehicle was built.

Owner notification letters for 18V838000 were scheduled from January 3, 2019, 37 days after the report.

18V838000 covers 1 model from Mercedes-Benz, model years 2019.

By potentially affected vehicles, 18V838000 ranks 2 of 10 Mercedes-Benz USA, LLC recalls on this site.

Besides 18V838000, Mercedes-Benz USA, LLC has 2 other recalls on the air bags on this site; the one before 18V838000 was 17V818000, reported on December 18, 2017.

What this recall covers

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
The risk
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
The fix
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

Reported November 27, 2018

Vehicles covered by 18V838000 (1)

Being on this list means your year, make and model fall inside campaign 18V838000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: November 27, 2018. Data: NHTSA recall and owner-complaint files. How these figures are counted