NHTSA Campaign 18V800000
ELECTRICAL SYSTEM:SOFTWARE
NHTSA campaign 18V800000 covers 4 year-make-model versions listed here and concerns the electrical system: software. The repair is free.
Volvo Car USA LLC filed the report for 18V800000 with NHTSA on November 13, 2018; the manufacturer initiated the recall.
For 18V800000, NHTSA lists up to 17,548 potentially affected vehicles, built between March 24, 2016 and November 1, 2018.
Owner notification letters for 18V800000 were scheduled from December 26, 2018, 43 days after the report.
18V800000 covers 3 models from Volvo, model years 2017–2018.
Owners of the model years 18V800000 covers have filed at least 7 complaints naming the electrical system, about this defect or others in the same group.
Among the 18V800000 vehicles, the 2017 Volvo XC60 has the most (5).
By potentially affected vehicles, 18V800000 ranks 6 of 8 Volvo Car USA LLC recalls on this site.
What this recall covers
- The defect
- Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
- The risk
- If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
- The fix
- Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Reported November 13, 2018
Vehicles covered by 18V800000 (4)
Being on this list means your year, make and model fall inside campaign 18V800000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: November 13, 2018. Data: NHTSA recall and owner-complaint files. How these figures are counted