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NHTSA Campaign 18V215000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Filed by Zero Motorcycles Inc..

NHTSA campaign 18V215000 covers 1 vehicle and concerns the electrical system:12v/24v/48v battery. The repair is free.

What this recall covers

The defect
Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
The risk
An electrical short can increase the risk of a fire.
The fix
Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Reported April 4, 2018

Vehicles covered by 18V215000 (1)

Is my vehicle affected?

Being on this list means your year, make and model fall inside campaign 18V215000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.

Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.