NHTSA Campaign 17V789000
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Filed by Grand Design RV, LLC.
NHTSA campaign 17V789000 covers 4 vehicles and concerns the equipment:mechanical:integrated jack/leveler/stabilizer. The repair is free.
What this recall covers
- The defect
- Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
- The risk
- If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
- The fix
- Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reported August 12, 2017
Vehicles covered by 17V789000 (4)
Is my vehicle affected?
Being on this list means your year, make and model fall inside campaign 17V789000. It does not mean your individual vehicle does: a campaign covers a range of VINs built in a specific window, and vehicles either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the vehicle's age or mileage.