NHTSA Campaign 17V789000
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
NHTSA campaign 17V789000 covers 4 year-make-model versions listed here and concerns the equipment: mechanical: integrated jack/leveler/stabilizer. The repair is free.
Grand Design RV, LLC filed the report for 17V789000 with NHTSA on December 8, 2017; the manufacturer initiated the recall.
For 17V789000, NHTSA lists up to 3,969 potentially affected vehicles, built between January 31, 2017 and August 25, 2017.
The 17V789000 report reached NHTSA 3 months after the last affected vehicle was built.
Owner notification letters for 17V789000 were scheduled from December 29, 2017, 21 days after the report.
17V789000 covers 2 models from Grand Design, model years 2017–2018.
Owners of the model years 17V789000 covers have filed at least 7 complaints naming the equipment, about this defect or others in the same group.
Among the 17V789000 vehicles, the 2017 Grand Design Reflection has the most (3).
By potentially affected vehicles, 17V789000 ranks 12 of 52 Grand Design RV, LLC recalls on this site.
Besides 17V789000, Grand Design RV, LLC has 22 other recalls on the equipment on this site; the one before 17V789000 was 17V743000, reported on November 21, 2017.
What this recall covers
- The defect
- Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
- The risk
- If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
- The fix
- Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Reported December 8, 2017
Vehicles covered by 17V789000 (4)
Being on this list means your year, make and model fall inside campaign 17V789000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: December 8, 2017. Data: NHTSA recall and owner-complaint files. How these figures are counted