NHTSA Campaign 17V595000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Filed by Daimler Vans USA, LLC.
NHTSA campaign 17V595000 covers 3 vehicles and concerns the steering:electric power assist system. The repair is free.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
- The risk
- The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 17V595000 (3)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 17V595000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.