NHTSA Campaign 17V272000
ELECTRICAL SYSTEM:SOFTWARE
NHTSA campaign 17V272000 covers 1 year-make-model version listed here and concerns the electrical system: software. The repair is free.
Daimler Vans USA, LLC filed the report for 17V272000 with NHTSA on April 21, 2017; the manufacturer initiated the recall.
For 17V272000, NHTSA lists up to 3 potentially affected vehicles, built between September 21, 2012 and March 24, 2014.
The 17V272000 report reached NHTSA 3 years after the last affected vehicle was built.
Owner notification letters for 17V272000 were scheduled from September 1, 2017, 133 days after the report.
17V272000 covers 1 model from Mercedes-Benz, model years 2016.
Owners of the model years 17V272000 covers have filed at least 10 complaints naming the electrical system, about this defect or others in the same group.
By potentially affected vehicles, 17V272000 ranks 86 of 96 Daimler Vans USA, LLC recalls on this site.
Besides 17V272000, Daimler Vans USA, LLC has 10 other recalls on the electrical system on this site; the one before 17V272000 was 16V833000, reported on November 17, 2016.
What this recall covers
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
- The risk
- The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
- The fix
- DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Reported April 21, 2017
Vehicles covered by 17V272000 (1)
Mercedes-Benz (1)
Being on this list means your year, make and model fall inside campaign 17V272000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: April 21, 2017. Data: NHTSA recall and owner-complaint files. How these figures are counted