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NHTSA Campaign 14V704000

STEERING:RACK AND PINION:PINION SHAFT

NHTSA campaign 14V704000 covers 21 year-make-model versions listed here and concerns the steering: rack and pinion: pinion shaft. The repair is free.

Ford Motor Company filed the report for 14V704000 with NHTSA on November 5, 2014; the manufacturer initiated the recall.

For 14V704000, NHTSA lists up to 36,888 potentially affected vehicles, built between March 8, 2004 and August 30, 2011.

The 14V704000 report reached NHTSA 3 years after the last affected vehicle was built.

Owner notification letters for 14V704000 were scheduled from November 19, 2014, 14 days after the report.

14V704000 covers 3 models from Ford, Mercury and Lincoln, model years 2005–2011.

Owners of the model years 14V704000 covers have filed at least 271 complaints naming the steering, about this defect or others in the same group.

Among the 14V704000 vehicles, the 2005 Ford Crown Victoria has the most (36).

By potentially affected vehicles, 14V704000 ranks 220 of 582 Ford Motor Company recalls on this site.

Besides 14V704000, Ford Motor Company has 25 other recalls on the steering on this site; the one before 14V704000 was 14V514000, reported on August 22, 2014.

What this recall covers

The defect
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
The risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
The fix
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Reported November 5, 2014

Vehicles covered by 14V704000 (21)

Being on this list means your year, make and model fall inside campaign 14V704000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: November 5, 2014. Data: NHTSA recall and owner-complaint files. How these figures are counted