NHTSA Campaign 14V396000
ELECTRICAL SYSTEM:IGNITION
NHTSA campaign 14V396000 covers 1 year-make-model version listed here and concerns the electrical system: ignition. The repair is free.
Volkswagen of America, Inc filed the report for 14V396000 with NHTSA on July 1, 2014; the manufacturer initiated the recall.
For 14V396000, NHTSA lists up to 18,526 potentially affected vehicles.
14V396000 covers 1 model from Volkswagen, model years 2009.
Owners of the model years 14V396000 covers have filed at least 151 complaints naming the electrical system, about this defect or others in the same group.
By potentially affected vehicles, 14V396000 ranks 5 of 9 Volkswagen of America, Inc recalls on this site.
Besides 14V396000, Volkswagen of America, Inc has 1 other recall on the electrical system on this site; the one before 14V396000 was 13V569000, reported on November 22, 2013.
What this recall covers
- The defect
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- The risk
- If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- The fix
- Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.
Reported July 1, 2014
Vehicles covered by 14V396000 (1)
Volkswagen (1)
Being on this list means your year, make and model fall inside campaign 14V396000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: July 1, 2014. Data: NHTSA recall and owner-complaint files. How these figures are counted