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NHTSA Campaign 14V355000

ELECTRICAL SYSTEM:IGNITION

NHTSA campaign 14V355000 covers 34 year-make-model versions listed here and concerns the electrical system: ignition. The repair is free.

General Motors LLC filed the report for 14V355000 with NHTSA on June 23, 2014; the manufacturer initiated the recall.

For 14V355000, NHTSA lists up to 3,141,731 potentially affected vehicles, built between March 10, 2000 and June 8, 2001.

The 14V355000 report reached NHTSA 13 years after the last affected vehicle was built.

Owner notification letters for 14V355000 were scheduled from September 23, 2014, 92 days after the report.

14V355000 covers 6 models from Cadillac, Buick and Chevrolet, model years 2000–2014.

Owners of the model years 14V355000 covers have filed at least 2,510 complaints naming the electrical system, about this defect or others in the same group.

Among the 14V355000 vehicles, the 2009 Chevrolet Impala has the most (224).

By potentially affected vehicles, 14V355000 ranks 4 of 243 General Motors LLC recalls on this site.

Besides 14V355000, General Motors LLC has 32 other recalls on the electrical system on this site; the one before 14V355000 was 14V346000, reported on June 20, 2014.

What this recall covers

The defect
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The fix
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Reported June 23, 2014

Vehicles covered by 14V355000 (34)

Being on this list means your year, make and model fall inside campaign 14V355000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: June 23, 2014. Data: NHTSA recall and owner-complaint files. How these figures are counted