NHTSA Campaign 14V286000
STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA campaign 14V286000 covers 3 year-make-model versions listed here and concerns the steering: electric power assist system. The repair is free.
Ford Motor Company filed the report for 14V286000 with NHTSA on May 29, 2014; NHTSA's Office of Defects Investigation influenced the recall.
For 14V286000, NHTSA lists up to 179,027 potentially affected vehicles, built between May 17, 2010 and February 28, 2012.
The 14V286000 report reached NHTSA 2 years after the last affected vehicle was built.
Owner notification letters for 14V286000 were scheduled from July 23, 2014, 55 days after the report.
14V286000 covers 1 model from Ford, model years 2011–2013.
Owners of the model years 14V286000 covers have filed at least 1,938 complaints naming the steering, about this defect or others in the same group.
Among the 14V286000 vehicles, the 2013 Ford Explorer has the most (836).
By potentially affected vehicles, 14V286000 ranks 122 of 582 Ford Motor Company recalls on this site.
Besides 14V286000, Ford Motor Company has 25 other recalls on the steering on this site; the one before 14V286000 was 13V385000, reported on August 29, 2013.
What this recall covers
- The defect
- Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
- The risk
- If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
- The fix
- Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Reported May 29, 2014
Vehicles covered by 14V286000 (3)
Being on this list means your year, make and model fall inside campaign 14V286000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: May 29, 2014. Data: NHTSA recall and owner-complaint files. How these figures are counted