NHTSA Campaign 14V284000
STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA campaign 14V284000 covers 8 year-make-model versions listed here and concerns the steering: electric power assist system. The repair is free.
Ford Motor Company filed the report for 14V284000 with NHTSA on May 29, 2014; the manufacturer initiated the recall.
For 14V284000, NHTSA lists up to 740,878 potentially affected vehicles, built between August 18, 2006 and September 11, 2010.
The 14V284000 report reached NHTSA 4 years after the last affected vehicle was built.
Owner notification letters for 14V284000 were scheduled from July 18, 2014, 50 days after the report.
14V284000 covers 2 models from Ford and Mercury, model years 2008–2011.
Owners of the model years 14V284000 covers have filed at least 3,334 complaints naming the steering, about this defect or others in the same group.
Among the 14V284000 vehicles, the 2008 Ford Escape has the most (1,127).
By potentially affected vehicles, 14V284000 ranks 25 of 582 Ford Motor Company recalls on this site.
Besides 14V284000, Ford Motor Company has 25 other recalls on the steering on this site; the one before 14V284000 was 13V385000, reported on August 29, 2013.
What this recall covers
- The defect
- Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
- The risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- The fix
- Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Reported May 29, 2014
Vehicles covered by 14V284000 (8)
Being on this list means your year, make and model fall inside campaign 14V284000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: May 29, 2014. Data: NHTSA recall and owner-complaint files. How these figures are counted