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NHTSA Campaign 14E001000

STEERING

NHTSA campaign 14E001000 covers 2 year-make-model versions listed here and concerns the steering. The repair is free.

14E001000 covers 1 model from Ford, model years 2011–2012.

Owners of the model years 14E001000 covers have filed at least 1,102 complaints naming the steering, about this defect or others in the same group.

Among the 14E001000 vehicles, the 2011 Ford Explorer has the most (742).

Besides 14E001000, Ford Motor Company has 25 other recalls on the steering on this site.

What this recall covers

The defect
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
The risk
The inability to steer the vehicle increases the risk of a crash.
The fix
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Vehicles covered by 14E001000 (2)

Being on this list means your year, make and model fall inside campaign 14E001000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Data: NHTSA recall and owner-complaint files. How these figures are counted