NHTSA Campaign 13V588000
STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA campaign 13V588000 covers 1 year-make-model version listed here and concerns the steering: electric power assist system. The repair is free.
Nissan North America, Inc filed the report for 13V588000 with NHTSA on November 20, 2013; the manufacturer initiated the recall.
For 13V588000, NHTSA lists up to 23 potentially affected vehicles.
Owner notification letters for 13V588000 were scheduled from November 19, 2013.
13V588000 covers 1 model from Infiniti, model years 2014.
Owners of the model years 13V588000 covers have filed at least 78 complaints naming the steering, about this defect or others in the same group.
By potentially affected vehicles, 13V588000 ranks 198 of 209 Nissan North America, Inc recalls on this site.
Besides 13V588000, Nissan North America, Inc has 15 other recalls on the steering on this site; the one before 13V588000 was 12V494000, reported on October 10, 2012.
What this recall covers
- The defect
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
- The risk
- The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
- The fix
- Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Reported November 20, 2013
Vehicles covered by 13V588000 (1)
Infiniti (1)
Being on this list means your year, make and model fall inside campaign 13V588000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: November 20, 2013. Data: NHTSA recall and owner-complaint files. How these figures are counted