NHTSA Campaign 13V385000
STEERING
NHTSA campaign 13V385000 covers 21 year-make-model versions listed here and concerns the steering. The repair is free.
Ford Motor Company filed the report for 13V385000 with NHTSA on August 29, 2013; NHTSA's Office of Defects Investigation influenced the recall.
For 13V385000, NHTSA lists up to 355,000 potentially affected vehicles.
Owner notification letters for 13V385000 were scheduled from October 23, 2013, 55 days after the report.
13V385000 covers 3 models from Ford, Mercury and Lincoln, model years 2005–2011.
Owners of the model years 13V385000 covers have filed at least 271 complaints naming the steering, about this defect or others in the same group.
Among the 13V385000 vehicles, the 2005 Ford Crown Victoria has the most (36).
By potentially affected vehicles, 13V385000 ranks 67 of 582 Ford Motor Company recalls on this site.
Besides 13V385000, Ford Motor Company has 25 other recalls on the steering on this site; the one before 13V385000 was 13V232000, reported on May 31, 2013.
What this recall covers
- The defect
- Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
- The risk
- If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
- The fix
- Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
- Notes
- A separate service campaign applies to vehicles in non-corrosion states not addressed by this safety recall. Owners of these vehicles should contact Ford directly about these vehicles.
Reported August 29, 2013
Vehicles covered by 13V385000 (21)
Ford (7)
Mercury (7)
Being on this list means your year, make and model fall inside campaign 13V385000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.
Newest record on this page: August 29, 2013. Data: NHTSA recall and owner-complaint files. How these figures are counted