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NHTSA Campaign 11V002000

TRAILER HITCHES

NHTSA campaign 11V002000 covers 6 year-make-model versions listed here and concerns the trailer hitches. The repair is free.

KEYSTONE RV COMPANY filed the report for 11V002000 with NHTSA on January 4, 2011; the manufacturer initiated the recall.

For 11V002000, NHTSA lists up to 1,086 potentially affected vehicles, built between March 31, 2010 and May 6, 2010.

The 11V002000 report reached NHTSA 8 months after the last affected vehicle was built.

Owner notification letters for 11V002000 were scheduled from January 24, 2011, 20 days after the report.

11V002000 covers 3 models from Keystone, model years 2010–2011.

Owners of the model years 11V002000 covers have filed at least 2 complaints naming the trailer hitches, about this defect or others in the same group.

Among the 11V002000 vehicles, the 2010 Keystone Cougar has the most (2).

By potentially affected vehicles, 11V002000 ranks 8 of 27 KEYSTONE RV COMPANY recalls on this site.

What this recall covers

The defect
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.
The risk
IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
The fix
OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes
KEYSTONE SAFETY RECALL NO. 10-156.

Reported January 4, 2011

Vehicles covered by 11V002000 (6)

Being on this list means your year, make and model fall inside campaign 11V002000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: January 4, 2011. Data: NHTSA recall and owner-complaint files. How these figures are counted