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NHTSA Campaign 10V385000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

NHTSA campaign 10V385000 covers 4 year-make-model versions listed here and concerns the suspension: rear: axle: non-powered axle assembly. The repair is free.

FORD MOTOR COMPANY filed the report for 10V385000 with NHTSA on August 26, 2010; NHTSA's Office of Defects Investigation influenced the recall.

For 10V385000, NHTSA lists up to 492,650 potentially affected vehicles, built between September 1, 2007 and July 3, 2003.

The 10V385000 report reached NHTSA 7 years after the last affected vehicle was built.

Owner notification letters for 10V385000 were scheduled from October 20, 2010, 55 days after the report.

10V385000 covers 1 model from Ford, model years 2000–2003.

Owners of the model years 10V385000 covers have filed at least 1,305 complaints naming the suspension, about this defect or others in the same group.

Among the 10V385000 vehicles, the 2001 Ford Windstar has the most (416).

By potentially affected vehicles, 10V385000 ranks 23 of 219 FORD MOTOR COMPANY recalls on this site.

Besides 10V385000, FORD MOTOR COMPANY has 8 other recalls on the suspension on this site; the one before 10V385000 was 09V040000, reported on February 3, 2009.

What this recall covers

The defect
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
The risk
A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
The fix
AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Notes
FORD'S RECALL NO. IS 10S13.

Reported August 26, 2010

Vehicles covered by 10V385000 (4)

Being on this list means your year, make and model fall inside campaign 10V385000, not that your own vehicle does: a campaign covers a range of VINs. A VIN check on NHTSA's lookup shows whether it is.

Newest record on this page: August 26, 2010. Data: NHTSA recall and owner-complaint files. How these figures are counted