NHTSA Safety Recalls
2020 Thor Motor Coach Palazzo Recalls
The 2020 Thor Motor Coach Palazzo has 3 NHTSA safety recalls on file. Recall repairs are always free, whatever the RV's age or mileage.
A recall covers a range of VINs, not every Thor Motor Coach Palazzo built. Check your own 17-character VIN before assuming yours is affected.
- Recalls
- 3
- Owner complaints
- 3
- Crashes reported
- 0
- NHTSA crash test
- Not rated
NHTSA campaigns
filed with NHTSA
in complaints
3 recalls on the 2020 Thor Motor Coach Palazzo
TIRES:VALVE
NHTSA 20V559000- The defect
- Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
- The risk
- Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
- The fix
- TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NHTSA 23V113000- The defect
- Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
- The risk
- A detached bracket can become a road hazard, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NHTSA 19V504000- The defect
- Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
- The risk
- Unexpected movement of the slide-out room can increase the risk of a injury.
- The fix
- TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
What owners report about the 2020 Thor Motor Coach Palazzo
Owners have filed 3 complaints about the 2020 Thor Motor Coach Palazzo with NHTSA.
Most complained about
- Service Brakes2
- Electrical System1
- Exterior Lighting1
- Air1
- Structure1
Complaints are owner reports, not verified defects, and a popular model collects more of them than a rare one. They show what to ask about, not what is certain to fail.
Checking your own RV
A recall applies to a range of VINs, not to every 2020 Thor Motor Coach Palazzo built. To confirm whether yours is affected, find the 17-character VIN, on a plate near the entry door, inside a cabinet, or on the trailer tongue for a towable, and enter it in NHTSA's official lookup.
Repairs for safety recalls are free and never expire. A dealer cannot charge you, and cannot refuse on the grounds that the RV is old or out of warranty. If one does, call the NHTSA hotline on 1-888-327-4236.